Privacy Policy
Last updated: January 2026
This Privacy Policy explains how Rundiagnose ("we," "us," "our," or "Company") collects, uses, discloses, and safeguards information when you visit our website at synergyfailmap.info and use our diagnostic platform for roguelike strategy analysis and run breakdown services.
1. Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Contact Forms: When you submit inquiries, feedback, or requests for diagnostic analysis, we collect your name, email address, and message content.
- Run Submission Data: When you submit run breakdowns, build configurations, or decision-point walkthroughs for analysis, we collect the details you provide about your build type, floor depth, item constraints, and gameplay decisions.
- Account Information: If you create an account to access saved analyses or community features, we collect username, email, and any profile information you choose to provide.
- Communication: We collect any messages, comments, or correspondence you send us via email or through the platform.
Information Collected Automatically
- Usage Data: We may collect information about how you interact with our site, including pages visited, time spent on pages, diagnostic tools used, and features accessed.
- Device Information: We collect information about your device, including browser type, operating system, IP address, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance user experience, remember preferences, and analyze site performance. This includes session cookies (temporary) and persistent cookies (longer-lasting).
- Analytics: We may use analytics tools to understand user behavior, improve our diagnostic platform, and optimize content delivery.
2. Purpose of Data Collection and Use
We use the information we collect for the following purposes:
- To provide, maintain, and improve our diagnostic analysis services and roguelike strategy platform.
- To respond to your inquiries, process run submissions, and deliver personalized build troubleshooting and decision-point analysis.
- To create and manage your account and authenticate your access to saved analyses and community features.
- To send you service-related announcements, updates, or changes to our policies.
- To analyze user behavior and platform usage to optimize features, improve user experience, and develop new diagnostic tools.
- To compile anonymized, aggregated data for research and statistical analysis related to roguelike strategy and player decision-making patterns.
- To prevent fraud, abuse, and unauthorized access to our platform.
- To comply with legal obligations and enforce our Terms of Service.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting analytics, hosting data, or providing customer support. These providers are contractually obligated to use your information only as necessary to provide services to us.
- Community Features: If you submit a run breakdown or decision-point analysis for inclusion in our community section, that content may be displayed publicly (with your consent) to help other players learn from documented failures and successes.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or government request, or to protect the rights, safety, and security of our users and platform.
- Business Transfer: If Rundiagnose is acquired, merged, or undergoes a change of control, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
4. Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with legal obligations. Specifically:
- Contact form submissions and inquiries are retained for up to two years to maintain communication history and service records.
- Account information is retained while your account is active and for a reasonable period afterward for record-keeping purposes.
- Run submission data and diagnostic analysis records are retained according to your preferences and account settings, or for up to three years if publicly shared in our community section.
- Automatically collected usage and analytics data is typically retained for up to 12 months.
- You may request deletion of your personal information at any time, subject to legal retention requirements.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance functionality and user experience. These include:
- Essential Cookies: Required for basic site functionality, authentication, and security.
- Performance Cookies: Help us understand how users interact with our platform and which features are most valuable for diagnosing build failures.
- Preference Cookies: Remember your settings, such as display preferences for stat overlays or decision-point callouts.
Most web browsers allow you to control cookies through browser settings. You can choose to disable cookies, but this may limit your ability to access certain features of our diagnostic platform. We do not use cookies to track you across unrelated third-party websites.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server protocols, and access controls. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right of Correction: You may request that we correct inaccurate or incomplete information.
- Right of Deletion: You may request deletion of your personal information, subject to certain legal exceptions.
- Right of Portability: You may request a copy of your information in a portable, machine-readable format.
- Right to Withdraw Consent: If we process your information based on your consent, you may withdraw that consent at any time.
- Right to Object: You may object to certain processing of your information, including for marketing purposes.
To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within 30 days or as required by applicable law.
8. Children's Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account. If you believe we have collected information from a child under 13, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites and services that are not operated by Rundiagnose. This Privacy Policy applies only to information collected through our platform. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites before providing personal information.
10. International Data Transfers
Rundiagnose is based in Budapest, Hungary. If you access our platform from outside Hungary, your information may be transferred to, stored in, and processed in Hungary or other countries where we operate. By using our platform, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We will take appropriate measures to ensure your information is protected in accordance with applicable data protection regulations.
11. Contact Information
If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a privacy concern, please contact us:
We will respond to your inquiry within 30 days or as required by applicable law.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page. Your continued use of our platform after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.